Terms & Conditions
Store Policy
Customer Service:
We provide excellent customer service and strive to answer all customer inquiries within 24 to 48 hours. For any questions, contact us at elegantdesignsar@gmail.com or 346-291-4487.
Rush Orders:
If you need your item in less than two weeks, we offer rush orders for $35.00, billed separately.
Custom Shirts:
Vinyl Shirts: No minimum quantity.
Screen Printed Shirts: Minimum order of 5 shirts.
Privacy and Safety Policy
At Elegant Designs, we value your privacy and are committed to protecting your personal information. This Privacy and Safety Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you place an order, fill out a form, or contact us. This information may include your name, email address, phone number, shipping address, and payment details.
2.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website. This may include your IP address, browser type, operating system, and browsing behavior.
3. How We Use Your Information
3.1 Personal Information
We use your personal information to:
Process and fulfill your orders
Communicate with you regarding your orders or inquiries
Provide customer support
Improve our products and services
Send you promotional emails (if you have opted-in)
3.2 Non-Personal Information
Non-personal information is used to analyze website traffic and usage, improve our website, and enhance the user experience.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure connections (HTTPS) to encrypt data transmitted between your browser and our servers.
5. Third-Party Services
We may share your information with third-party service providers who assist us in operating our website and conducting our business. These third parties are contractually obligated to keep your information confidential and use it only for the purposes specified by us.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.
8. Your Rights
You have the right to:
Access and review the personal information we hold about you
Request corrections to any inaccurate or incomplete information
Request the deletion of your personal information
Opt-out of receiving promotional emails from us
To exercise these rights, please contact us at elegantdesignsar@gmail.com or 346-291-4487.
9. Changes to This Policy
We may update this Privacy and Safety Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy and Safety Policy, please contact us at:
Email: elegantdesignsar@gmail.com
Shipping & Returns
Return Policy:
ALL SALES ARE FINAL. NO REFUNDS ONLY EXCHANGES FOR DEFECTIVE PRODUCTS.
At Elegant Designs, all purchases are "customized and designed with you in mind." We want to ensure you are satisfied and happy with your purchase. As all items are custom made, ALL SALES ARE FINAL, so please check your selection prior to completing your order and review our policies carefully.
Satisfaction Guarantee:
We guarantee the quality of our work and understand that sometimes mishaps happen. If there is an issue with an item, please contact us as soon as possible and no later than 24 hours after receiving your purchase at elegantdesignsar@gmail.com or 346-291-4487.
Product Turnaround Time:
All items are custom made and have a turnaround time of 2 weeks, not including shipping. Orders are shipped via USPS with delivery confirmation after payment is received, excluding weekends and holidays. Shipping takes an additional 2-7 days. We strive to complete your order as quickly as possible, and production time may be shorter depending on prior orders.
Houston, Texas
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Elegant Designs is built on the foundation of love and welcomes all clients. We screen all vendors and employees and prohibit all discrimination no matter race, ethnicity, age, religion, physical ability, sexual orientation, gender identity, and gender.
We are a very diversified company that treats everyone like family!
© 2024 Elegant Designs. All rights reserved.